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Terms & Conditions

 1. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained on this website are protected by applicable copyright and trademark law.
 
2. Definitions

  • "We", "Our", or "Us" refers to Ray Wilson Bark Mulch, the owner of this website.

  • "You", "Your", or "Customer" refers to the person or entity accessing or using this website.

  • "Products" refers to the bulk landscape products offered for sale on this website.

  • "Website" refers to https://raywilsonbarkmulch.com.


3. Orders and Payment

  • You can place orders through our website.

  • All orders are subject to availability of products.

  • We accept payment by major credit cards.

  • Payment is due at the time of order placement.

  • We may decline to accept or cancel an order at any time for any reason.


4. Shipping and Delivery

  • We ship orders to locations within the United States.

  • Delivery costs are calculated based on the volume and destination of the order.

  • We will provide you with an email order confirmation including delivery details.

  • We are not responsible for delays in delivery caused by factors beyond our control, such as inclement weather or trucking/vehicle issues.

  • You will be responsible for any applicable taxes.

  • You need not be present for delivery. Selected time slot is approximate. You will receive a text message when material is being loaded up. Same-day changes to orders may not be possible, and  same-day delivery cancellations are subject to a cancellation/restocking fee.


5. Returns and Refunds

  • Due to the nature of bulk landscape materials, we are not able to accommodate returns, exchanges or refunds.

  • Partial or full refunds will be issued to the original payment method.


6. Customer Information

  • We collect customer information, such as phone number, address, and email address, for order processing and delivery communication purposes.

  • We will not share your customer information with third parties without your consent.

  • You may request to access, update, or delete your customer information at any time by contacting us.


7. Privacy Policy

  • Our Privacy Policy explains how we collect, use, and disclose your personal information.


8. Disclaimer of Warranties

  • We make no warranties, expressed or implied, regarding the products or services offered on this website.

  • We disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.


9. Limitation of Liability

  • We are not liable for any damages, including direct, indirect, incidental, consequential, or special damages, arising out of the use of or inability to use this website or the products offered on this website.


10. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of the State of Massachusetts without regard to its conflict of laws principles.


11. Entire Agreement

  • These Terms of Service constitute the entire agreement between you and us with respect to the use of this website and supersede all prior or contemporaneous communications, representations, or agreements, whether oral or written.


12. Changes to Terms

  • We may modify these Terms of Service at any time without notice. Your continued use of this website following the posting of changes to these Terms of Service will be deemed your acceptance of such changes.


13. Contact Us
 
If you have any questions about these Terms of Service, please contact us at office@raywilsonbarkmulch.com.

Privacy Policy

 

Your Privacy is Important to Us
Ray Wilson Bark Mulch ("Company," "we," "us," or "our") respects the privacy of our customers and of users of and visitors to our website. This Privacy Policy is designed to help you understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.

Information We Collect
We collect personal information from you when you use our website, place an order, or otherwise communicate with us. The categories of personal information we collect include:

  • Contact information: such as your name, address, phone number, and email address.

  • Payment information: such as your credit card number, expiration date, and billing address.

  • Order information: such as the products you ordered, the date of your order, and the shipping address.

  • Website usage information: such as your IP address and referring website.

How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders.

  • Provide you with customer service.

  • Improve our website and services.

How We Share Your Information
We share your personal information with third-party service providers who help us operate our website and business, such as:

  • Payment processors: such as Stripe, to process your credit card payments.

  • SMS/Text Notification partners: such as Twilio, to send you Order Delivery Notifications and Delivery Confirmation communications.

We also share your personal information with third parties when required by law or to protect our rights or property.
 
Your Privacy Choices and Rights
You have the following choices and rights regarding your personal information:

  • Access: You have the right to access your personal information.

  • Correction: You have the right to correct inaccurate or incomplete personal information.

  • Deletion: You have the right to delete your personal information.

  • Opt-out of marketing communications: You have the right to opt-out of receiving marketing communications from us.

To exercise your choices or rights, please contact us at office.rwbm@gmail.com.

Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee the absolute security of your personal information.
 
International Data Transfers
Your personal information may be transferred to and processed in countries other than the country in which you reside. These countries may have different data protection laws than your country. We will take appropriate steps to protect your personal information in accordance with applicable law.

Retention of Your Information
We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless we are required by law to retain it for a longer period.

Changes to This Privacy Policy
We may revise this Privacy Policy from time to time in our sole discretion. We will notify you of any material changes to this Privacy Policy as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our website after the new Privacy Policy takes effect.

Contact Us
If you have any questions about this Privacy Policy, please contact us at office@raywilsonbarkmulch.com.

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